Corporate Intranets are commonplace. They offer an excellent opportunity to communicate critical information
about an employee satisfaction survey program.
Organizations that conduct employee satisfaction surveys and have a corporate Intranet should consider creating
a sub-site devoted to the survey process. Useful information in such a site would be:
Describing the survey process.
Letting employees know about the date of the next employee satisfaction survey.
Communicate the findings of the most recent survey and changes from past survey results.
Encouraging participation in the survey by:
Reassuring employees that the results are confidential.
Describing how the results will be used, and/or how past results have been used.
Encouraging feedback on the survey results themselves, including the solicitation of potential
solutions to any problems uncovered.
Describing the membership of any committee formed to conduct the survey or implement change based on its results.
Side benefits to such additions to the Intranet site might include the following:
Improved perceptions of corporate communications.
Since the site will be in full view of all employees, the people responsible for implementing change based on the findings
will feel encouraged to act quickly.
Interested in learning more about The Business Research Lab's Employee Satisfaction Survey Packages? Check out our Gold and Silver Survey Packages.
